Payment Options

Shipping Policy

Return Policy
 

Payment Options

Credit Cards

STICKER CHICK^TM accepts major credit cards - VISA, MasterCard, Discover and American Express.

If any part of your order is either out of stock, back ordered, or temporarily unavailable for any reason, your shipping charges may be split to appear on separate invoices corresponding to each shipment. Rates will not be increased if your order is split into multiple shipments. We will make every effort to fulfill your order in one shipment whenever possible.

Your credit card details are passed via a Secure Sockets Layer, SSL, to our clearing facility.

Credit Card via Fax

If you prefer, you can fax your order to us.  Download and print out our order form and fax to 714-373-0385.  You will need Adobe Reader 7.0 to do so.
Download here for free ....

Mail Orders

We also accept snail mail orders!  Download and print out our order form and send with your payment to:

STICKER CHICK
14382 Hoover Street, Unit A2
Westminster, CA  92683


U.S. customers please send a check or money order made payable to "STICKER CHICK".  International customers please send an international money order.  Shipping charges can be calculated by proceeding through checkout as you would to order online.  Shipping rates and tax will be displayed after submitting your shipping information whilst checking out. 

California residents please add 8% sales tax.

Shipping Policy

STICKER CHICK^TM uses USPS as its carrier for domestic and international orders. Your shipping charges are based on the number of items ordered and the country we are shipping to. All shipping times are dependent on product availability. At this time, we only ship from our Fulfillment Center Monday through Friday. We do not ship on American statutory holidays.

Domestic Shipping

STICKER CHICK^TM uses the U.S. Postal Service for all of our domestic orders. We ship First Class Mail with delivery confirmation for standard orders (flat items), and Priority Mail or Parcel Post for all other items. Domestic orders can be expected within 3-10 business days (or longer during holiday periods) after shipping from our fulfillment center (depending on availability). Our standard shipping rate is $5.50. Additional charges will be added upon processing of order (this depends on final packing and weighing). Shipping and handling charges vary according to quantity and sticker size and/or other products ordered. Customers who are placing orders via snail mail are advised to call before sending the order in order to get accurate shipping charges. All snail mail orders with insufficient shipping will be put on hold until further shipping is submitted. A confirmation e-mail with the customer’s shipping information will be sent (keep in mind that once this e-mail has been sent, the package has left our facility and it is now the Post Office’s responsibility to deliver). Please allow up to 15 days before any claims can be made as per the Post Office’s instructions). Please provide accurate e-mail address.

International Shipping

In accordance to the new shipping methods provided by our postal service, STICKER CHICK^TM ships all standard orders by USPS Airmail. All other others will be shipped either International Parcel or Priority International. Express Mail Service can be provided for an additional charge upon request. International Buyers will be sent a confirmation e-mail stating that their order has shipped, but no tracking information will be provided. Please allow up to 25 days for any claims. Contact your local post office before any further action is taken. We do not hold ourselves responsible for packages that have already left the country. All International orders will be charged an additional $3.00 (on top of the shipping stated at checkout) for standard orders and any other additional charges will be added to non-standard orders (any items that cannot be sent in a flat envelope) depending on weight. A separate charge will post on your account. All charges will be shown on the sales receipt sent with your order. International orders can be expected within 15 business days after shipping from our fulfillment center (depending on availability).

Shipping/Availability

The shipping times of items at STICKER CHICK^TM are indicated below. This is only an estimate and NOT A GUARANTEE, but it is a good indicator of when you can expect your order to be shipped (not delivered). STICKER CHICK^TM makes every effort to fulfill all orders placed.


Below is a brief explanation of what you can expect:

Available:
USUALLY SHIPS WITHIN 1 - 5 Days:
Item is stocked on a regular basis and should be shipped within one working week.

Back Ordered or Out of Stock:
USUALLY SHIPS WITHIN 10 - 40 Days:
Item has a low inventory and may not be in stock when you place your order. As soon as we receive our next shipment of merchandise, your order will be shipped immediately.

IMPORTANT NOTE:  If an item is temporarily out of stock, we have the right to substitute with a similar design.
 

Return Policy

If your merchandise was defective or you did not receive exactly what you ordered and would like to return the merchandise, we will mail you a prepaid self-addressed envelope (with tracking confirmation) directed to us for you to return the merchandise in. Once the envelope has arrived at our facility and the merchandise has been inspected, we will gladly exchange the merchandise or credit your account (depending on merchandise availability). If you are returning a purchase for any other reasons than those mentioned above, we will not mail a self address envelope. All shipping charges for returns are at the customers' expense. We advise that all returned merchandise includes some form of tracking number, since we do not hold ourselves responsible for any items that do not arrive at our facility. Once the items have been received and the merchandise has been inspected, we will gladly credit your account minus the 20% restocking fee. No exchanges will be made for this kind of return.